Whether you are addressing the rotary club, the city council or a press conference, you should be prepared to anticipate and handle the speech, the audience, and the questions. This class gives participants a chance to learn and practice those presentation skills. (The class may include a videotaping section, with each participant given a sample to keep and practice with for future presentations. This affects the time allotted and cost for equipment.)
The 3Cs of Communication: Whether you are interacting with board members, bosses, members, vendors or lenders, effective communication makes the difference between success and failure. In this class we tackle common communication challenges by exploring generational communication needs, working through conflicts, and negotiations, and general relationship building, all while using cooperation, collaboration and creativity.
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Great leaders are excellent listeners. In this class,
participants will learn how to employ active listening techniques to greatly improve their ability to lead.
Active listening requires self-awareness. Participants
will identify their communication styles and learn to
use this awareness
to develop a new habit – the habit
of better listening, better leading.
This class is designed specifically for the one or
two designated spokespeople at the company. It is
an
opportunity to review such topics as preparing
and
staying on message; handling tough questions;
and a
number of guidelines to follow when dealing
with
the media.
This class is designed to help spokespeople, key staff and board members stay on message and speak appropriately, according to their roles. The chief spokesperson should have an entirely different approach than a board member, but the message should be consistent. Any employee or director can acquire improved skills in this class
| Click on a topic below to learn more: | |
| Speaking for the Association | |
| At the Podium | |
| Savvy Skills for the Spokesperson | |
| Listen and Lead | |
| The 3 C's of Communication: Cooperation - Collaboration - Creativity |
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Resources: |
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| Communication Video: Mac | Win | |
| Printable Version of Courses (requires Adobe Reader) |
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